Health & Safety

COVID-19 Health and Safety Measures

Bookings, Check-In, Check-Out

• Predominantly contactless check-in and check-out using a 24hr Check Inn Kiosk outside reception

• Emailed pre check in prior to arrival

• Reduction of touchpoint and drop points for keys and information

• Refund guarantees on cancellations if Government authorised COVID-19 restrictions reoccur

Facilities

• Multiple hand soap stations in amenities and camp kitchen

• Signage will be clearly displayed with directions for guests

• Games room will be open under the proviso that strict social distancing and hygiene measures are maintained 

• All shared children's facilities are open - with strict social distancing and hygiene measures in place

Staff and Cleaning

• Trained in COVID-19 cleaning techniques (certificates displayed)

• Monitoring of shared areas via security cameras

• Extra cleaning in communal areas and post departure